CW77 Privacy Policy

1 Who We Are

CW77 is an online gaming and sports betting platform accessible at cw77.win. When this policy refers to "CW77", "we", "us", or "our", it means the operator of the CW77 platform. When it refers to "you" or "your", it means any registered member or visitor to the platform.

CW77 acts as the data controller for personal information collected through the platform. This means CW77 determines the purposes and means of processing your personal data as described in this Privacy Policy.

If you have any questions about how your data is handled, you can reach the CW77 support team at any time via live chat on the platform or by writing to [email protected] (plain text — not a clickable link).

2 Data We Collect

CW77 collects personal data across several categories depending on how you interact with the platform. The table below outlines the main types of data collected and why each category is needed.

3 How We Collect Your Data

CW77 collects personal data through three main channels:

• Directly from you — when you register an account, update your profile, contact support, set deposit limits, or use any feature that requires you to input information.
• Automatically through platform use — when you log in, place bets, play casino or fish games, or browse the platform. Technical data such as your IP address and session activity is logged automatically for security and fraud prevention purposes.
• From third-party service providers — such as payment processors (JazzCash, Easypaisa, Raast, bank transfer services) who confirm transaction status, or identity verification services who assist in confirming that submitted documents are valid.

CW77 does not purchase data lists from third parties or obtain your personal data from social media platforms without your direct consent.

4 How We Use Your Data

CW77 uses your personal data only for clearly defined purposes. The key uses are outlined below:

• Account management: Creating and maintaining your CW77 account, verifying your identity, and keeping your profile up to date.
• Transaction processing: Handling PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, cards, and mobile wallets — and maintaining an accurate record of your transaction history.
• Platform delivery: Enabling you to place bets on Cricket, PSL, T20, Football, Esports, and other events; access casino games, live tables, fish games; and use VIP and bonus features.
• Security and fraud prevention: Detecting suspicious activity, investigating potential breaches, and protecting the integrity of the platform for all members.
• Responsible gaming: Monitoring account activity to identify potential problem gaming patterns and applying tools such as deposit limits or cooling-off periods where appropriate.
• Communications: Sending account-related notifications (deposit confirmations, withdrawal updates, security alerts) and, where you have opted in, promotional messages about bonuses and events.
• Platform improvement: Analysing usage patterns in aggregate to improve the platform experience, performance, and game offering.

5 Legal Basis for Processing

CW77 processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing required to deliver the services you have signed up for — account creation, deposits, withdrawals, and gameplay.
• Legitimate interests: Processing that serves CW77's legitimate operational interests, such as fraud prevention, security monitoring, and platform analytics, provided those interests are not overridden by your privacy rights.
• Legal obligation: Where CW77 is required to retain or process data to comply with applicable obligations, such as anti-money laundering checks and record-keeping requirements.
• Consent: Where you have given clear consent for a specific purpose, such as receiving marketing emails or promotional SMS messages. You can withdraw consent at any time through your account settings.

6 Who We Share Your Data With

CW77 does not sell your personal data. Data may be shared with the following categories of third parties where necessary to operate the platform:

• Payment processors: JazzCash, Easypaisa, Raast, and other financial service providers involved in processing your PKR deposits and withdrawals. These parties receive only the minimum data needed to complete each transaction.
• Identity verification providers: Third-party KYC services that assist in verifying identity documents during account registration or before large withdrawal approvals.
• Game content providers: Casino, Live Casino, and Fish Game studios that supply game content to the CW77 platform. These providers may receive session and wagering data as required to run their games correctly.
• Fraud prevention and security services: Specialist providers who analyse activity patterns to identify and prevent fraud, money laundering, or account takeover attempts.
• Technology and infrastructure providers: Cloud hosting, content delivery, and platform infrastructure providers who process data as part of delivering the service.

All third-party service providers used by CW77 are bound by data processing agreements that restrict the use of your data to only what is required for the specific service being provided.

7 Payment Data & PKR Transactions

All financial transactions on CW77 are denominated in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal, the relevant payment details you provide — such as your JazzCash mobile number, Easypaisa account reference, bank account number, or card details — are handled with a higher level of protection than standard account data.

Payment data is encrypted in transit and at rest. CW77 retains transaction records for the period required to maintain accurate account histories and meet record-keeping obligations. Full card numbers or complete mobile wallet credentials are never stored on CW77's servers — only the reference data needed to process and verify transactions is kept.

• Deposits and withdrawals are processed only to and from accounts registered in your own name.
• Transaction history is visible to you at all times within your CW77 account.
• Any disputed transaction can be raised with CW77 support, which will investigate using the transaction logs held on your account.

8 Data Retention

CW77 retains personal data for as long as your account is active and for a defined period after account closure. The retention periods below apply as a general guide:

When data reaches the end of its applicable retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

9 Cookies & Tracking Technologies

CW77 uses cookies and similar technologies on the platform to ensure it functions correctly, to keep you logged in during a session, and to understand in aggregate how members are using different parts of the platform.

The main types of cookies used are:

• Essential cookies: Required for the platform to function. These include session management cookies that keep you logged in and remember your preferences during a visit. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used in aggregate and anonymised form to understand which features are most used, where members spend their time, and how platform performance can be improved. These do not track you individually.
• Security cookies: Used to detect and prevent fraudulent activity, such as identifying unusual login patterns or suspicious session behaviour.

CW77 does not use advertising or retargeting cookies that track your activity across other websites. Your browsing activity outside of cw77.win is not monitored by CW77 cookies.

10 Security Measures

CW77 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, alteration, or disclosure. These include:

• SSL/TLS encryption for all data transmitted between your device and the CW77 platform.
• Encryption at rest for sensitive account and financial data stored on CW77 servers.
• Role-based access controls limiting which CW77 staff can access member data, and for what purpose.
• Automated monitoring for unusual login activity, including alerts for logins from unrecognised devices or locations.
• Optional two-factor authentication (2FA) for member accounts — CW77 strongly recommends enabling this.
• Regular internal reviews of data handling practices and access logs.

While CW77 takes security seriously, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong password, do not share it with anyone, and contact support immediately if you suspect your account has been compromised.

11 Your Data Rights

As a CW77 member, you have a number of rights over your personal data. These are summarised below. To exercise any of these rights, contact CW77 support via live chat or by writing to [email protected] (plain text). Requests will be acknowledged within 3 business days and resolved within 14 business days where possible.

12 Minors

CW77 is strictly an adults-only platform. The minimum age to register and use any part of the platform is 18 years. CW77 does not knowingly collect personal data from individuals under the age of 18.

If it comes to CW77's attention that a registered member is under the age of 18, the account will be closed immediately, all data will be deleted in accordance with applicable retention requirements, and any funds held in the account will be dealt with as outlined in the platform's Terms and Conditions.

If you are a parent or guardian and believe your child has registered on CW77, please contact support immediately so the matter can be investigated and resolved without delay.

13 Changes to This Privacy Policy

CW77 may update this Privacy Policy from time to time to reflect changes in how the platform operates, improvements in data protection practices, or updates to applicable requirements. When material changes are made, CW77 will notify registered members by displaying a notice on the platform or by sending an email to the address on file.

The date shown at the top of this page reflects when the policy was last reviewed. Continuing to use the CW77 platform after a change has been communicated constitutes your acceptance of the revised policy.

14 Contact Us

If you have any questions about this Privacy Policy, want to exercise one of your data rights, or have a concern about how your personal data has been handled, please get in touch with the CW77 support team.

• Live Chat: Available 24/7 directly on the CW77 platform — the fastest way to get a response.
• Email: [email protected] (plain text — not a clickable link) for written queries and formal data rights requests.

CW77 aims to acknowledge all privacy-related enquiries within 3 business days and to provide a full response within 14 business days. Complex requests — particularly those involving data subject access or erasure — may occasionally require additional time, in which case you will be kept informed of the expected timeline.